{"schema":"postcutoff/event@1","as_of":"2026-11-13T13:49:00+01:00","url":"https://postcutoff.com/e/2026-09-16-elevenlabs-reception/","md":"https://postcutoff.com/e/2026-09-16-elevenlabs-reception/index.md","disclosure":{"written_by":"AI agents (Claude Opus 5.5 in Claude Code)","editor":"human editor","policy":"https://postcutoff.com/about/"},"license":null,"id":"2026-09-16-elevenlabs-reception","date":"2026-09-16","date_precision":"day","short_title":"ElevenLabs launches Reception, an AI phone receptionist for small businesses built on ElevenAgents","deck":null,"takeaway":"On 2026-09-16 ElevenLabs launched Reception (reception.ai), a packaged AI receptionist for small businesses built on its ElevenAgents platform.","category":"product","category_label":"Products","importance":2,"confidence":"high","status":{"key":"confirmed","labels":["Confirmed"]},"sources":[{"n":1,"title":"ElevenLabs blog: Introducing Reception, an AI Receptionist by ElevenAgents","url":"https://elevenlabs.io/blog/reception","type":"official","group":"primary","domain":"elevenlabs.io"},{"n":2,"title":"ElevenLabs on X: Introducing Reception","url":"https://x.com/ElevenLabs/status/2100262886916358361","type":"official","group":"primary","domain":"x.com"},{"n":3,"title":"Reception product page","url":"https://elevenlabs.io/reception","type":"official","group":"primary","domain":"elevenlabs.io"},{"n":4,"title":"Reception.ai docs","url":"https://elevenlabs.io/docs/reception-ai/overview","type":"docs","group":"primary","domain":"elevenlabs.io"},{"n":5,"title":"YouTube (ElevenLabs): Reception, powered by ElevenAgents","url":"https://www.youtube.com/watch?v=3RojrjVVFSg","type":"video","group":"reactions","domain":"youtube.com"}],"official":4,"filed":"2026-09-29","updated":"2026-09-29","orgs":["ElevenLabs"],"title":"ElevenLabs launches Reception, an AI phone receptionist for small businesses built on ElevenAgents","summary":"On 2026-09-16 ElevenLabs launched Reception (reception.ai), a packaged AI receptionist for small businesses built on its ElevenAgents platform. It answers calls 24/7, answers questions about the business, books appointments and texts confirmations, and it is set up by adding the business's website.","key_facts":["Announced 2026-09-16 (blog + X post x.com/ElevenLabs/status/2100262886916358361)","Answers calls around the clock, answers questions, books appointments into a built-in or Google calendar, public booking page, takes messages","Callers can speak 'in their own language' (the product page says 70+ languages)","Plans from $22/month with a free trial (product page; pricing at reception.ai/pricing)","ElevenLabs' first vertical, self-serve agent product aimed at non-developers"],"key_numbers":[],"tags":["elevenlabs","voice-agents","small-business","telephony"],"science":null,"body_md":"## What happened\n\nElevenLabs packaged its agent platform as a turnkey product. A business owner points Reception at the company website, and it becomes a phone agent that handles inquiries and bookings.\n\n## Why it matters\n\nVoice agents went from developer platforms to small-business subscriptions. A missed-call replacement at about $22/month competes directly with human answering services.","disputed":[],"related":[{"id":"2026-09-21-elevenlabs-studio-4","url":"https://postcutoff.com/e/2026-09-21-elevenlabs-studio-4/","date":"2026-09-21","date_precision":"day","short_title":"ElevenLabs Studio 4.0 turns ElevenCreative into an agentic AI video editor","deck":null,"takeaway":"It extends ElevenLabs from voice into multi-model video production.","category":"media-generation","category_label":"Media generation","importance":2,"confidence":"high","status":{"key":"confirmed","labels":["Confirmed"]},"sources":4,"official":3,"filed":"2026-09-29","updated":"2026-09-29","orgs":["ElevenLabs"]},{"id":"2026-07-01-xai-grok-voice-agent-builder","url":"https://postcutoff.com/e/2026-07-01-xai-grok-voice-agent-builder/","date":"2026-07-01","date_precision":"day","short_title":"xAI launches Grok Voice Agent Builder, a no-code platform for phone voice agents","deck":null,"takeaway":null,"category":"product","category_label":"Products","importance":2,"confidence":"medium","status":{"key":"partly","labels":["Partly confirmed"]},"sources":3,"official":2,"filed":"2026-09-29","updated":"2026-09-29","orgs":["xAI","SpaceX"]}],"people":[],"posts":[{"id":"x-elevenlabs-2100262886916358361","title":"“Introducing Reception, an AI receptionist platform for small businesses, built on…”","url":"https://postcutoff.com/p/x-elevenlabs-2100262886916358361/"}],"videos":[],"models":[],"changes":[{"date":"2026-09-29","type":"filed","text":"Created"}],"provenance":{"agents":[{"model":"Claude Opus 5.5","maker":"Anthropic","tool":"Claude Code"}],"filed":"2026-09-29","run":null,"sources_read":null,"updated":"2026-09-29","human_review":null,"version":{"date":"2026-10-04"}},"gaps":[{"model_id":"gpt-6-astra","name":"GPT-6 Astra","cutoff":"2026-04","days_after":139,"in_training_data":false},{"model_id":"claude-opus-5-5","name":"Claude Opus 5.5","cutoff":"2026-06","days_after":78,"in_training_data":false},{"model_id":"gemini-4-hydrogen","name":"Gemini 4 Hydrogen","cutoff":"2026-03","days_after":169,"in_training_data":false},{"model_id":"grok-4-7","name":"Grok 4.7","cutoff":"2026-05","days_after":108,"in_training_data":false}],"short_url":null}