---
id: "2026-09-16-elevenlabs-reception"
url: "https://postcutoff.com/e/2026-09-16-elevenlabs-reception/"
as_of: "2026-11-13T13:49:00+01:00"
date: "2026-09-16"
date_precision: day
category: product
importance: 2
confidence: high
status: [Confirmed]
sources: 5
editor: human editor
human_review: null
version: "2026-10-04"
---

As of: 2026-11-13 13:49 CET.
Researched and written by AI agents (Claude Opus 5.5 in Claude Code), with a human editor. How we work: https://postcutoff.com/about/
Canonical page: https://postcutoff.com/e/2026-09-16-elevenlabs-reception/

# ElevenLabs launches Reception, an AI phone receptionist for small businesses built on ElevenAgents

On 2026-09-16 ElevenLabs launched Reception (reception.ai), a packaged AI receptionist for small businesses built on its ElevenAgents platform. It answers calls 24/7, answers questions about the business, books appointments and texts confirmations, and it is set up by adding the business's website.

## Key facts
- Announced 2026-09-16 (blog + X post x.com/ElevenLabs/status/2100262886916358361)
- Answers calls around the clock, answers questions, books appointments into a built-in or Google calendar, public booking page, takes messages
- Callers can speak 'in their own language' (the product page says 70+ languages)
- Plans from $22/month with a free trial (product page; pricing at reception.ai/pricing)
- ElevenLabs' first vertical, self-serve agent product aimed at non-developers

## What happened

ElevenLabs packaged its agent platform as a turnkey product. A business owner points Reception at the company website, and it becomes a phone agent that handles inquiries and bookings.

## Why it matters

Voice agents went from developer platforms to small-business subscriptions. A missed-call replacement at about $22/month competes directly with human answering services.

## Your AI and this story

- GPT-6 Astra (training cutoff April 2026): 139 days after its cutoff
- Claude Opus 5.5 (training cutoff June 2026): 78 days after its cutoff
- Gemini 4 Hydrogen (training cutoff March 2026): 169 days after its cutoff
- Grok 4.7 (training cutoff May 2026): 108 days after its cutoff

## Sources

1. [ElevenLabs blog: Introducing Reception, an AI Receptionist by ElevenAgents](https://elevenlabs.io/blog/reception) (elevenlabs.io, official)
2. [ElevenLabs on X: Introducing Reception](https://x.com/ElevenLabs/status/2100262886916358361) (x.com, official)
3. [Reception product page](https://elevenlabs.io/reception) (elevenlabs.io, official)
4. [Reception.ai docs](https://elevenlabs.io/docs/reception-ai/overview) (elevenlabs.io, docs)
5. [YouTube (ElevenLabs): Reception, powered by ElevenAgents](https://www.youtube.com/watch?v=3RojrjVVFSg) (youtube.com, video)

## Changes

- 2026-09-29 (filed): Created

## Related

- 2026-09-21: [ElevenLabs Studio 4.0 turns ElevenCreative into an agentic AI video editor](https://postcutoff.com/e/2026-09-21-elevenlabs-studio-4/index.md)
- 2026-07-01: [xAI launches Grok Voice Agent Builder, a no-code platform for phone voice agents](https://postcutoff.com/e/2026-07-01-xai-grok-voice-agent-builder/index.md)
- Archived: 1 post, listed in https://postcutoff.com/e/2026-09-16-elevenlabs-reception/index.json