US launches America.gov, an AI chatbot portal to federal services powered by Gemini and Grok

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Key facts

• Launched Sept 29, 2026, hours before the White House AI lunch; Trump: ‘You’ll now have one front door for every single question’ (FedScoop)
• Built under Joe Gebbia, Airbnb co-founder and US Chief Design Officer, who leads the National Design Studio created in 2025 (‘America by Design’)
• Models: Google Gemini and xAI Grok (Gebbia to CNBC)
• Draws on roughly 29,000 federal websites; example tasks: replacing a Social Security card, registering to vote, comparing Medicare plans, registering a business, booking campsites, passports
• Planned update by early 2027: complete forms, applications and renewals on the site and track progress; identity via Login.gov (FedScoop)
• Privacy: Gebbia called it ‘private by design’; FedScoop reports providers reportedly don’t retain prompts, responses are cached up to two hours by prompt hash, and the White House gave no contract or procurement details
• Day one: the chatbot contradicted Trump’s claims, saying official assessments found no 2020 election fraud ‘at a scale that changed the outcome’, and rejecting his ‘worst inflation’ claim with BLS data. Sen. Adam Schiff posted a screenshot: ‘Finally, a straight answer from someone in the Trump administration’ (AFP)
• By Wednesday Sept 30 it declined such questions: ‘I do not provide political commentary or analysis of past elections.’ White House: ‘America.gov will continue to be updated to provide Americans the most accurate and reliable federal information’, without saying whether settings were changed (AFP via TechXplore, RTE)