ElevenLabs launches Reception, an AI phone receptionist for small businesses built on ElevenAgents
Confirmed
The takeaway
On 2026-09-16 ElevenLabs launched Reception (reception.ai), a packaged AI receptionist for small businesses built on its ElevenAgents platform.
Status
- Claim
Confirmed
- Our reporting
- High confidence
- Importance
- 2 of 5
- Last verified
- 29 September 2026
Your AI and this story
- GPT-6 Astra139 days after its cutoff
- Claude Opus 5.578 days after its cutoff
- Gemini 4 Hydrogen169 days after its cutoff
- Grok 4.7108 days after its cutoff
None of these four assistants can know about it. The closest, Claude Opus 5.5, stops 78 days before it.
Key facts
- Announced 2026-09-16 (blog + X post x.com/ElevenLabs/status/2100262886916358361)
- Answers calls around the clock, answers questions, books appointments into a built-in or Google calendar, public booking page, takes messages
- Callers can speak ‘in their own language’ (the product page says 70+ languages)
- Plans from $22/month with a free trial (product page; pricing at reception.ai/pricing)
- ElevenLabs’ first vertical, self-serve agent product aimed at non-developers
What happened
ElevenLabs packaged its agent platform as a turnkey product. A business owner points Reception at the company website, and it becomes a phone agent that handles inquiries and bookings.
Why it matters
Voice agents went from developer platforms to small-business subscriptions. A missed-call replacement at about $22/month competes directly with human answering services.
Sources
5 sources from 3 sites. Numbers match the chips in the text.
5 sources: 4 primary, 1 reaction
Primary
- ElevenLabs blog: Introducing Reception, an AI Receptionist by ElevenAgentselevenlabs.io, official
- ElevenLabs on X: Introducing Receptionx.com, official
- Reception product pageelevenlabs.io, official
- Reception.ai docselevenlabs.io, docs
Reactions
- YouTube (ElevenLabs): Reception, powered by ElevenAgentsyoutube.com, video
Changes
- Filed